SHIPPING POLICY

 

Effective Date: 05/03/2025

At AllYourMerch.com, we strive to ensure that your custom merchandise is delivered promptly and securely. Please review our shipping policy to understand our process and expectations for order fulfillment and delivery.

1. Order Processing Time

  • Orders are processed within 2-3 business days after payment confirmation.

  • Processing times may vary during peak seasons, holidays, or due to high order volumes.

  • Custom orders require additional time for printing and quality checks.

2. Shipping Methods & Delivery Times

  • We offer several shipping options at checkout, including standard, expedited, and express shipping.

  • Estimated delivery times depend on your location and selected shipping method as specified at checkout.

  • Shipping times do not include order processing time.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on the selected shipping method, destination, and order weight.

  • Free shipping may be available for orders over a certain amount, as specified on our website.

4. International Shipping

  • We ship worldwide to most countries.

  • International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer.

  • Delivery times for international orders vary based on customs processing in the destination country.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • Tracking updates may take up to 24 hours to become available.

6. Lost, Delayed, or Damaged Shipments

  • We are not responsible for shipping delays caused by carriers, weather, or customs processing.

  • If your package is lost or significantly delayed, please contact us so we can assist in resolving the issue.

  • If an item arrives damaged, please contact us within 7 days of receipt with photo evidence to request a replacement.

7. Address Accuracy & Delivery Issues

  • Customers are responsible for providing accurate shipping information.

  • We are not responsible for orders shipped to incorrect addresses provided at checkout.

  • If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

8. Order Modifications & Cancellations

  • Once an order is placed, modifications or cancellations may not be possible if processing has already begun.

  • Please contact us immediately if you need to make changes to your order.

9. Contact Us

For any questions or concerns regarding shipping, please contact us at help@allyourmerch.com

By placing an order on AllYourMerch.com, you acknowledge and agree to this shipping policy.