TERMS OF SERVICE

Effective Date: 05/03/2025

Welcome to AllYourMerch.com! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Overview

AllYourMerch.com is a print-on-demand custom merchandise supplier. We enable individuals and businesses to create and sell custom-printed products without holding inventory. Our services include product customization, printing, and fulfillment.

2. Eligibility

To use our services, you must be at least 18 years old or have legal parental/guardian consent. By using our website, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

  • You may need to create an account to access certain services.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Any activity under your account is your responsibility.

  • We reserve the right to suspend or terminate accounts for violations of these Terms.

4. Orders & Fulfillment

  • Once an order is placed, it cannot be modified or canceled.

  • We aim to fulfill orders in a timely manner, but shipping times may vary.

  • We are not responsible for delays due to third-party carriers, supply chain disruptions, or unforeseen circumstances.

5. Custom Design & Intellectual Property

  • You retain ownership of any designs you upload, but you grant us a non-exclusive license to use them for order fulfillment.

  • You must have the necessary rights or permissions for any content you upload.

  • We reserve the right to reject or remove any designs that violate copyrights, trademarks, or other intellectual property rights.

6. Pricing & Payment

  • Prices for products and services are listed on our website and may change without prior notice.

  • Payments must be made at the time of order placement.

  • We accept major credit cards and other approved payment methods.

7. Returns & Refunds

  • Due to the nature of custom merchandise, we do not accept returns or offer refunds unless the item is defective or damaged upon arrival.

  • If you receive a defective product, you must contact us within 7 days of receipt with photo evidence to request a replacement.

8. Prohibited Activities

You agree not to:

  • Use our services for unlawful or fraudulent purposes.

  • Upload or sell designs containing hate speech, violence, or illegal content.

  • Interfere with the proper functioning of our website or services.

  • Attempt to reverse-engineer or exploit any part of our services.

9. Limitation of Liability

  • We provide our services “as is” without any warranties.

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our services.

  • Our total liability shall not exceed the amount you paid for the applicable order.

10. Termination

We reserve the right to terminate or suspend access to our services at any time for violations of these Terms or other reasons at our discretion.

11. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of the United Kingdom.

12. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at help@allyourmerch.com

By using AllYourMerch.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.